Can not reset my front page password

Discussion in 'Support' started by Starling, Dec 30, 2020.

  1. Starling

    Starling Novice

    Apr 3, 2013
    Likes Received:
    So, my forum password does not work for front page comment section even though an user with my email apparently exists. When I try to reset the password, I do get an email but when I click on the link to reset my password I get an JSON error:
    {"success":false,"type":"EmailResetPasswordEnd_EmailIsAlreadyVerifiedByOtherUserError","code":401,"data":{},"status":"Email 'I removed it for privacy' is already verified by other user! (endpoint: GET /reset-password-end)"}

    Apparently, the password reset email I got is for verifying an email, not to reset the password. And no, changing the password in the forum account does not change the password for comments section account.
    Last edited: Dec 30, 2020

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