Can not reset my front page password

Discussion in 'Support' started by Starling, Dec 30, 2020.

  1. Starling

    Starling Novice

    Joined:
    Apr 3, 2013
    Messages:
    83
    Likes Received:
    15
    So, my forum password does not work for front page comment section even though an user with my email apparently exists. When I try to reset the password, I do get an email but when I click on the link to reset my password I get an JSON error:
    {"success":false,"type":"EmailResetPasswordEnd_EmailIsAlreadyVerifiedByOtherUserError","code":401,"data":{},"status":"Email 'I removed it for privacy' is already verified by other user! (endpoint: GET /reset-password-end)"}

    Apparently, the password reset email I got is for verifying an email, not to reset the password. And no, changing the password in the forum account does not change the password for comments section account.
     
    #1
    Last edited: Dec 30, 2020

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